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Israel Biryukov
Israel Biryukov

Download Goverlan Reach Console: The Ultimate Remote Support Software


How to Download Goverlan Reach Console




If you are looking for a powerful and secure remote support and management software, you might want to consider Goverlan Reach Console. In this article, we will explain what Goverlan Reach Console is, why you need it, and how to download it.




download goverlan reach console



What is Goverlan Reach Console and why you need it




Goverlan Reach Console is a remote control software designed for customer support and help desk professionals. It allows you to access and manage any device, anywhere, anytime, without a VPN. You can provide remote IT support with features such as:



  • Fast and easy remote control of attended and unattended machines



  • Full service desk integration for effortless incident management and resolution



  • Behind-the-scenes support, diagnostics, and reporting for servers, users, and workstations



  • Global infrastructure configuration, reporting, and automation



  • IT compliance and endpoint management



Goverlan Reach Console is trusted by over 13,000 customers and manages more than 3 million devices worldwide. It is compatible with almost any device and operating system. It is also scalable, secure, and easy to use.


What are the benefits of using Goverlan Reach Console




By using Goverlan Reach Console, you can enjoy the following benefits:



  • Increase your first-call resolution rate and customer satisfaction



  • Reduce your operational costs and site visits



  • Improve your productivity and efficiency



  • Enhance your security and compliance



  • Leverage your existing IT infrastructure and tools



How to download Goverlan Reach Console




To download Goverlan Reach Console, you need to visit the official website of Goverlan. There, you can choose between two options:



  • Goverlan Remote: This is the on-premises solution that gives you full control over your IT environment. You can download a free trial or request a quote.



  • Goverlan Tensor: This is the cloud-based solution that gives you flexible and scalable remote access. You can request a demo or sign up for a subscription.



Once you have downloaded or signed up for Goverlan Reach Console, you can proceed to install and configure it on your devices.


How to install Goverlan Reach Console




The installation process of Goverlan Reach Console is simple and fast. You just need to follow these steps:



  • Run the downloaded file or log in to your cloud account.



  • Follow the instructions on the screen to complete the installation.



  • Launch the Goverlan Operator Console from your desktop or browser.



  • Enter your license key or credentials to activate your product.



  • Add the devices that you want to manage to your console.



How to configure Goverlan Reach Console




After installing Goverlan Reach Console, you need to configure some settings to optimize your performance and security. Here are some of the things that you can do:



  • Set up your database configuration. You can use the default SQLite database or connect to an external SQL Server database.



  • Set up your service desk integration. You can integrate with popular service desk platforms such as Zendesk, ServiceNow, Freshdesk, Jira Service Desk, etc.



  • Set up your credential manager. You can store your credentials securely in the Goverlan Credential Manager or use a third-party password vault such as Thycotic Secret Server, CyberArk, etc.



  • Set up your security settings. You can enable encryption, authentication, authorization, auditing, and logging for your remote sessions.



  • Set up your preferences. You can customize your user interface, notifications, alerts, reports, and other features according to your needs.



How to use Goverlan Reach Console for remote support and management




Once you have installed and configured Goverlan Reach Console, you can start using it for remote support and management of your devices. Here are some of the main functions that you can perform with Goverlan Reach Console:


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Remote control




You can remotely control any device on your network or over the internet with Goverlan Reach Console. You can access the device's screen, keyboard, mouse, clipboard, audio, and webcam. You can also transfer files, chat with the user, reboot the device, and switch between multiple monitors. You can use different modes of remote control such as:



  • Active Directory mode: You can search for devices by their Active Directory attributes and connect to them with a single click.



  • IP address mode: You can enter the IP address or hostname of the device and connect to it directly.



  • Agent mode: You can install a lightweight agent on the device and connect to it securely without any firewall or router configuration.



  • Web mode: You can generate a web link and send it to the user via email or SMS. The user can then click on the link and grant you access to their device via their browser.



Incident management




You can integrate Goverlan Reach Console with your service desk platform and streamline your incident management process. You can do things such as:



  • Create, update, and close tickets from within Goverlan Reach Console.



  • Automatically populate ticket fields with device information and remote session details.



  • Launch remote sessions from ticket records with a single click.



  • Track and report on ticket status, resolution time, and customer feedback.



Administration and diagnostics




You can perform behind-the-scenes administration and diagnostics of your devices with Goverlan Reach Console. You can access the device's system information, registry, services, processes, drivers, event logs, performance counters, etc. You can also execute commands, scripts, or programs on the device remotely. You can use different tools such as:



  • Goverlan Scope Actions: You can create predefined actions that perform common tasks on multiple devices at once. For example, you can install software updates, run antivirus scans, delete temporary files, etc.



  • Goverlan WMIX: You can use a graphical interface to query and manage any WMI (Windows Management Instrumentation) class or instance on any device.



  • Goverlan Remote CMD: You can open a remote command prompt on any device and execute commands as if you were sitting in front of it.



  • Goverlan PowerShell: You can run PowerShell scripts on any device without installing PowerShell on it.



Process automation




You can automate repetitive and complex tasks on your devices with Goverlan Reach Console. You can create workflows that execute a series of actions based on triggers, conditions, and parameters. You can also schedule workflows to run at specific times or intervals. You can use different features such as:



  • Goverlan Process Automation Studio: You can design workflows using a drag-and-drop interface and a library of predefined actions. You can also create custom actions using PowerShell or VBScript.



  • Goverlan Automation Server: You can deploy workflows to one or more automation servers that run them in the background without requiring an operator console.



  • Goverlan Automation Reports: You can monitor and analyze the execution status and results of your workflows using dashboards and reports.



IT compliance and endpoint management




You can ensure IT compliance and endpoint management of your devices with Goverlan Reach Console. You can do things such as:



  • Inventory your devices and their hardware and software components.



  • Detect and remediate any configuration drifts or compliance violations.



  • Patch your devices with the latest security updates.



  • Deploy software applications or configuration settings to your devices.



  • Enforce policies and restrictions on your devices.



Conclusion




Goverlan Reach Console is a comprehensive remote support and management software that can help you improve your IT service delivery and customer satisfaction. It offers features such as remote control, incident management, administration and diagnostics, process automation, and IT compliance and endpoint management. It is compatible with almost any device and operating system, and it is scalable, secure, and easy to use. To download Goverlan Reach Console, you can visit the official website of Goverlan and choose between the on-premises or the cloud-based solution. You can also request a free trial, a demo, or a quote. After downloading Goverlan Reach Console, you can install and configure it on your devices, and start using it for remote support and management.


We hope that this article has helped you understand how to download Goverlan Reach Console and what are its features and benefits. If you have any questions or feedback, please feel free to contact us or leave a comment below. Thank you for reading!


FAQs




What are the system requirements for Goverlan Reach Console?




The system requirements for Goverlan Reach Console are as follows:



Component


Minimum


Recommended


Operating System


Windows 7 SP1 or later


Windows 10 or later


Processor


Dual-core 2 GHz or faster


Quad-core 3 GHz or faster


Memory


4 GB RAM or more


8 GB RAM or more


Disk Space


500 MB or more


1 GB or more


Network Bandwidth


10 Mbps or more


100 Mbps or more


Screen Resolution


1024 x 768 or higher


1920 x 1080 or higher


Internet Browser


Internet Explorer 11 or later, Edge, Chrome, Firefox, Safari, Opera


N/A


.NET Framework Version


.NET Framework 4.7.2 or later (for on-premises solution)


N/A


How much does Goverlan Reach Console cost?




The pricing of Goverlan Reach Console depends on the solution, the number of operators, and the billing cycle. You can find the latest pricing information on the official website of Goverlan. Here are some examples of the pricing plans:



Solution


Billing Cycle


Price per Operator per Month (USD)


Goverlan Remote (on-premises)


Annual


$69


Goverlan Remote (on-premises)


Monthly


$79


Goverlan Tensor (cloud-based)


Annual


$49


Goverlan Tensor (cloud-based)


Monthly


$59


You can also request a custom quote for enterprise or educational plans.


How secure is Goverlan Reach Console?




Goverlan Reach Console is designed to provide a high level of security and privacy for your remote sessions and data. It uses the following security measures:



  • Encryption: Goverlan Reach Console uses AES-256 encryption to protect the data in transit and at rest.



  • Authentication: Goverlan Reach Console uses Kerberos, NTLM, or certificate-based authentication to verify the identity of the operators and the devices.



  • Authorization: Goverlan Reach Console uses role-based access control (RBAC) to grant or deny permissions to the operators and the devices.



  • Auditing: Goverlan Reach Console logs and records all the remote sessions and activities for auditing and compliance purposes.



  • Compliance: Goverlan Reach Console complies with various industry standards and regulations such as HIPAA, PCI-DSS, GDPR, etc.



What are the alternatives to Goverlan Reach Console?




Goverlan Reach Console is one of the best remote support and management software in the market, but it is not the only one. There are some other alternatives that you can consider, such as:



  • TeamViewer: This is a popular remote access and collaboration software that offers features such as remote control, file transfer, chat, video conferencing, etc.



  • Zoho Assist: This is a cloud-based remote support and management software that offers features such as unattended access, screen sharing, file transfer, chat, etc.



  • ConnectWise Control: This is a web-based remote support and management software that offers features such as remote control, file transfer, chat, session recording, etc.



  • SolarWinds Dameware Remote Support: This is an on-premises remote support and management software that offers features such as remote control, file transfer, chat, system tools, etc.



  • LogMeIn Rescue: This is a cloud-based remote support and management software that offers features such as remote control, file transfer, chat, video support, etc.



Where can I find more information about Goverlan Reach Console?




If you want to learn more about Goverlan Reach Console, you can visit the following resources:



  • The official website of Goverlan: You can find more details about the product features, pricing, testimonials, case studies, etc.



  • The official blog of Goverlan: You can find more tips, tricks, tutorials, news, updates, etc.



  • The official documentation of Goverlan: You can find more guides, manuals, videos, FAQs, etc.



  • The official community of Goverlan: You can find more forums, discussions, feedbacks, suggestions, etc.



: https://www.goverlan.com/ : https://www.goverlan.com/blog/ : https://www.goverlan.com/documentation/ : https://www.goverlan.com/community/


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